At bdtk35, protecting the personal data of every player across Bangladesh is a core operational commitment. This Privacy Policy explains in clear terms what data we collect, why we collect it, how we use and protect it, and the rights you hold over your own information.
Six core principles guide every data decision we make at bdtk35. Here is a plain-English summary before you read the full policy below.
bdtk35 collects only the personal data that is genuinely necessary for account management, payment processing, identity verification, and fraud prevention. We do not collect data speculatively or for undefined future purposes.
All data transmitted between your device and bdtk35 servers is protected by industry-standard SSL/TLS encryption. Stored personal data is held on secured servers with access controls restricting unauthorised internal access.
bdtk35 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Data shared with service partners is limited strictly to what is necessary to operate the Platform.
You have the right to request a copy of all personal data bdtk35 holds about you, and to request corrections to any information that is inaccurate or incomplete. Requests are processed within 30 days of receipt.
Subject to legal retention obligations, you may request the deletion of your personal data. bdtk35 will honour erasure requests for data no longer required for regulatory, fraud-prevention, or dispute-resolution purposes.
Promotional emails and SMS notifications from bdtk35 are always opt-in. You may withdraw your marketing consent at any time via your account settings or by contacting our support team. Withdrawal does not affect service communications.
bdtk35 operates the online casino and sports betting platform accessible at https://bdtk35.app (the "Platform"). This Privacy Policy sets out our practices regarding the collection, use, storage, and disclosure of personal data relating to individuals who access or use the Platform ("Players", "you", "your").
By registering an Account, making a deposit, or otherwise using any feature of the bdtk35 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the bdtk35 Terms & Conditions, which govern your use of the Platform as a whole.
bdtk35 is the data controller in respect of the personal data you provide to us through the Platform. We are committed to processing personal data responsibly, transparently, and in accordance with applicable data protection principles.
Scope: This Privacy Policy applies to all Players located in Bangladesh and any other jurisdiction from which the Platform is lawfully accessible. It covers personal data processed through the bdtk35 website, any related mobile-optimised interfaces, and our customer support channels.
bdtk35 collects the following categories of personal data in connection with the operation of the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | bKash / Nagad / Rocket / Upay wallet IDs, bank account details, transaction history | Deposits, withdrawals & KYC |
| KYC Documentation | National ID card, passport, driving licence, proof of address documents | Identity verification process |
| Technical Data | IP address, browser type, device type, operating system, session duration | Automatically on Platform access |
| Usage Data | Games played, bets placed, wager amounts, win/loss records, feature interactions | During active Platform use |
| Communications Data | Live chat transcripts, support emails, complaint records | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for email, SMS, and push notifications | Registration & preference updates |
bdtk35 does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, health data (except where voluntarily disclosed in connection with a responsible gaming request), or biometric data for identification purposes.
bdtk35 collects personal data through the following means:
bdtk35 processes your personal data only where a valid legal basis exists. The following table sets out the primary purposes for which we process personal data and the corresponding legal basis in each case:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| Identity verification (KYC) | Legal obligation; legitimate interest (fraud prevention) |
| Anti-money laundering compliance | Legal obligation |
| Fraud detection and prevention | Legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Customer support communications | Performance of a contract; legitimate interest |
| Platform improvement and analytics | Legitimate interest |
| Sending promotional communications | Consent (opt-in) |
| Compliance with court orders or regulatory requests | Legal obligation |
Where processing is based on your consent (such as marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal. To withdraw consent, update your preferences in your account settings or contact our support team directly.
bdtk35 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited and controlled circumstances:
Data Transfers: Where personal data is transferred to a third-party service provider, bdtk35 requires that the recipient maintains appropriate technical and organisational security measures equivalent to our own standards. All data processors acting on behalf of bdtk35 are bound by data processing agreements that restrict use of your data to the specified purpose only.
bdtk35 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies allow the Platform to recognise your device, maintain your login session, and deliver a consistent and personalised experience.
The following categories of cookies are used on the bdtk35 Platform:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functioning of the Platform and may prevent access to your account or certain game features. For detailed cookie management instructions, consult your browser's help documentation.
bdtk35 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting obligations.
When personal data is no longer required for any lawful purpose, bdtk35 will securely delete or anonymise it in accordance with our data disposal procedures.
bdtk35 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
Security Incident Response: In the event of a personal data breach that poses a risk to the rights and freedoms of affected Players, bdtk35 will notify affected individuals without undue delay and will take immediate remedial action. Players will be informed of the nature of the breach, the data affected, and the steps taken to address it.
While bdtk35 applies robust security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying bdtk35 immediately if you suspect unauthorised access to your account.
As a Player on the bdtk35 Platform, you hold the following rights in respect of your personal data. bdtk35 is committed to facilitating the exercise of these rights promptly and without undue barriers:
To exercise any of these rights, please contact the bdtk35 Data Team at [email protected] with the subject line "Data Rights Request — [Your Account Username]". We will acknowledge your request within five (5) business days and respond in full within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, in which case we will inform you of the extension and the reason for it.
The bdtk35 Platform is strictly intended for individuals who are 18 years of age or older. bdtk35 does not knowingly collect or process personal data from individuals under 18 years of age.
If bdtk35 becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated Account. Any deposits made by an underage Account holder will be returned to the payment source, and any winnings accumulated will be voided.
If you are a parent or guardian and you believe that your child has registered on the bdtk35 Platform, please contact our support team at [email protected] immediately. We will investigate and take appropriate action without delay.
The bdtk35 Platform may contain references to or integrations with third-party services, including payment gateways (bKash, Nagad, Rocket, Upay), game studio platforms (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), and KYC verification services. When you interact with these third-party services, your data is subject to their respective privacy policies, which are independent of this Policy.
bdtk35 has no control over and accepts no responsibility for the privacy practices, data collection procedures, or security measures of third-party services. We recommend that you review the privacy policies of any third-party service you interact with in connection with your bdtk35 account, particularly your chosen payment provider.
bdtk35 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. The date of the most recent revision is displayed at the top of this page and within the Table of Contents.
When material changes are made to this Policy — particularly changes that affect how we use your personal data or your data rights — bdtk35 will notify registered Players by email to the address on file and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the bdtk35 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any update to this Policy, you should cease using the Platform and may request Account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or to bdtk35's handling of your personal data, please reach out to our support team through the following channels. All contact details are provided as plain text and are not clickable links.
bdtk35 treats all privacy-related enquiries with priority. Formal data rights requests submitted in writing to the email address above will be logged, acknowledged, and processed in accordance with the timeframes described in Section 9 of this Policy.
Our support team is available around the clock to address any data privacy concerns. You can also review our Terms & Conditions, explore our responsible gaming commitments, or head straight to the bdtk35 Casino lobby.